Outsourced Hosting Support

ServerTechSupport provides 24×7 outsourced web hosting technical support and server management services for web hosting companies world-wide. We offer exclusive web hosting support that ensures your website is always up and running without a hassle. Our Outsourced web hosting support includes 24×7 web hosting presales/sales support, billing support and web hosting technical support. We offer both part-time and full-time support. Apart from providing technical support, our engineers also assist with planning and implementation of new technologies and systems. Which means increase in business and that’s why our customers depend on us to manage their web hosting servers and services. We provide outsourced web hosting technical support for cPanel, Plesk, DirectAdmin, Webmin, ISPConfig and servers with no control panel with any ticket system of your choice. We specialize in Windows and Linux Server Administration.

Outsourced Web Hosting Support Advantages

  • We will be handling support and you can focus on sales and other aspects of running a web hosting business.
  • We will be online 24×7 to take care of issue of your clients so that you can get good night worry less  sleep.
  • The prices are much cheaper than hiring in house support technician.

 Below are the operating system and control panel support under our outsourced hosting support plan

Operating System

  • CentOS
  • RedHAT
  • Ubuntu
  • Debian
  • CloudLinux
  • Windows
  • Fedora
  • FreeBSD
  • OpenSuSE

Control Panel

  • cPanel/WHM
  • Plesk
  • DirectAdmin
  • SolusVM
  • Virtuolizor
  • VMWare
  • ISPConfig
  • Webmin
  • Kloxxo & Custom control panel

HelpDesk/Ticket Board

  • Kayako
  • ModernBill
  • PerlDesk
  • ClientExec
  • Blesta
  • Custom Helpdesk

Why should I use Outsourced Hosting Support?

Outsourced Hosting support is the LOB of the website management outsourcing better known as the WMO in the Internet world. It deals with the management of a website and entire online environment to a third-party service provider which takes care of all the issues related to the various website technologies.
The main reason why Outsourced Hosting support gained a lot market share nowadays is that in today’s world gone are those days a big organization would take care of all its online offerings and the main reasons for this is the company had to invest a lot of time, money and skilled workers. Therefore, the best solution to this issue was to outsource their whole online offerings such as website maintenance, online portals, online marketing projects and many more to a dedicated organization which consist of all the qualities to handle their web world.
The main advantages of having Outsourced Hosting support is the 24×7 support you get from the company which deals in Outsourced Hosting. In today’s business environment, the online presence of an organization is increasingly layered and complex and to manage all the online projects of an organization which requires skilled and experienced workers not only in the particular domain but also in ever changing web technology as well.
Various Outsourcing hosting companies offers various packages showcasing their expertise and support which they can provide in various domains.Main advantages of Outsourcing hosting are as follows

  •  Online Support is handling by outsourced companies so that client can have their focus on other important domains of an organization.
  • In competitive market, various Outsourced Hosting support companies provide support at less rate s less than the web host would pay in-house staff.
  • A website management outsourcing company will work on behalf as a client organization for managing all the technological aspects of the company and providing them development, enhancement, support and maintenance (24×7) for all the web technology for the organization.