windows-server-management
Windows Server Management is crucial to enterprises and web hosting companies that maintain dedicated servers like Application Servers, Proxy Servers, Mail Servers, Web Servers, etc., to cater to their specific IT needs. But managing these servers can costly. ServerTechSupport’s windows server administration services will greatly reduce your IT costs, while providing you with significant levels of dependability and reliability for your windows server systems. The windows server management plans provide you with unlimited 24/7 access to our team of expert windows administrators to sort just about any issues that arise. Contact our sales team if you have any questions.

Windows Server Management, Administration, Windows Support & Monitoring

Below are some of the main features of our Windows Server Management Plan.

windows logo

Operating System

Below are the operating systems supported under our Windows Server Management plan

  • Windows 2003
  • Windows 2008
  • Windows 2012
24x7 server monitoring

24×7 Server Monitoring

Your server will be monitored 24x7x365 at every 10 minutes interval.

support tickets

24×7 Support Tickets

We provide 24x7x365 unlimited support tickets. Also no Server issue come with prior notice, that’s why our Windows System Administration team is available 24x7x365 to resolve all your server issues

  • 8 hour Response Time Guarantee

    Statistically 90% of the tickets are responded within 4 hours

  • 36 hour Resolution Time Guarantee

    Statistically 95% of the tickets are resolved within 12 hours.

Control Panel

Control Panel

Below are the Control Panels supported under our Windows Server Management plan

  • Plesk
  • DotNetPanel
  • Helm
  • Plain Windows Server/No Control Panel
Services

Services

Below are the Services supported under our Windows Server Management plan

  • IIS 6/7
  • MySQL
  • MSSQL
  • Mail Enable
  • Smarter Mail
  • Filezilla FTP Server
  • ASP, ASP.net, PHP
Server Security

Server Security

Below tasks will be performed on request only

  • Securing of Windows FTP Server, and Windows IIS
  • Windows Defender Installation
  • Implementation of Firewall
  • Disable Unecessary Windows Services
  • Anti-spam Configuration
  • change default RDP port
  • Disable network sharing & default shares
  • Disable dump file creation, which can cause leaking of sensitive information account passwords.
  • turn on ‘password complexity requirements’ in Group Policy
  • Disable the default Guest account if found to be active.
  • Use NTFS on all partitions.

Windows Management

Windows Management

  • Install all latest Windows Patches
  • Securing of Windows FTP Server, and Windows IIS
  • Installation and Configuration of PHP, Perl, ASP.Net
  • Nameserver Setup
  • Installation and Configuration of MySQL
  • Disk space issues
  • SSL Installation
  • DNS Editing
  • Mail Server Setup
  • FTP Server Setup
  • Google Apps Setup (DNS)
  • Zend Optimizer
  • Installation of Requested Software(documentation required)
new server setup

New Server Setup

If you have a new server then we will install  control panel on it and configure it from scratch making it ready to use for you hosting.

3rd party software installation

3rd Party Software Installation

ASP Email, ASP Uploader, ZendOptimizer, php modules

server log monitoring

Server Log Monitoring

  • Check application log for warning and error messages for service startup errors, application or database errors and unauthorized application installs.
  • Check security log for warning and error messages for invalid logons, unauthorized user creating, opening or deleting files.
  • Check system log for warning and error messages for hardware and network failures.
  • Check web/database/application logs for warning and error messages.
  • Check directory services log on domain controllers.
  • If any service has problem we will fix it.
unlimited server administration time

Unlimited Server Administration Time

We don’t limit the number of hours that we work on your server. You can open any number of tickets and we are going to resolve all.

monthly tasks

Monthly Tasks

Below tasks will be performed on request only.

  • Clean logs every month
  • Complete server scan every month for vulnerability
  • Update your server every month ( manual update including kernel )
Discounts are available on additional servers. Contact our sales department here or email us on sales{a}servertechsupport.com