directadmin-server-management
DirectAdmin is an easy to use control panel. DirectAdmin is programmed to be the fastest running control panel available. DirectAdmin avoids downtime by automatically recovering from crashes. Server Tech Support provides 24/7 support for servers running DirectAdmin under this DirectAdmin Server Management Service.

DirectAdmin Server Management, Administration, DirectAdmin Support & Monitoring

Let your server be CentOS, Fedora, FreeBSD, Debian or RHEL Our experts are available 24×7 to provide you top class service at the lowest prices possible. Below are some of the main features included in the our DirectAdmin management Service.

24x7 server monitoring

24×7 Server Monitoring

  • Server Monitoring

    Your server will be monitored 24x7x365 at every 10 minutes interval.

  • System Integrity Monitor(SIM)

    It auto restart the services if they are down to ensure maximum uptime.(Optional)

unlimited support tickets

24x7x365 Unlimited Support Tickets

We provide 24/7 unlimited support tickets.  No Server issue come with prior notice, that’s why our DirectAdmin Experts are available 24x7x365 to resolve all your server issues

  • 1 hour Response Time Guarantee

    Statistically 90% of the tickets are responded within 30 minutes

  • 24 hour Resolution Time Guarantee

    Statistically 95% of the tickets are resolved within 4 hours.

directadmin management

DirectAdmin Management

  • Daily/Weekly DirectAdmin updates
  • Apache,PHP Upgrade and downgrade
  • Backup Configuration
  • Nameserver Setup
  • Backup Restoration
  • Disk space issues
  • SSL Installation
  • DNS Editing
  • Mail Server Setup (exim + courier-imap/dovecot)
  • FTP Server Setup (pure-ftpd/pro-ftpd)
  • Google Apps Setup (DNS)
server optimization

Server Optimization

  • Apache Optimization – Apache performance optimization by tweaking settings.
  • PHP Configuration – Widely used PHP modules will be enabled for maximum compatibility.
  • MySQL Optimization – MySQL performance Optimization using my.cnf and enabling query caching.
  • PHP Caching – Optimizes PHP performance through Xcache/Eaccelerator/Memcache script caching.
  • Monitoring Apps – We will install MyTOP, Iptraf, and Iftop utilities to easily monitor server performance.
  • Process Resource Monitor – monitor and kill processess overloading the server (Optional)
  • SPRI ( System Priority ) – control server load(optional)
  • CloudFlare Installation
server firewall

Firewall Setup

Config Server Firewall (CSF) will be installed and configured to do below things.

  • Block large number of connections(on request)
  • Report user having large number of process or using high memory
  • Alert when a script sends large number of emails
  • Suspicious file reporting – reports potential exploit files in /tmp and similar directories
  • Alert when load average remains high for more than a particular interval of time
  • SYN Flood protection ( on requrest)
  • Block countries ( on request)
  • Port Scan tracking and blocking
  • SSH login notification
  • SU login notification
  • WHM root access notification
  • Block IP’s with multiple failed login
operating system

Operating System

  • RedHat Enterprise / CentOS 4.x, 5.x, 6.x (64-bit: 4.1 – 4.5, 5.x, 6.x)
  • Debian 4.0, 5.0, 6.0. 64-bit: 5.0, 6.0
  • Fedora 7, 8

24/7 server management

24/7 Server Management

LEVEL2 and LEVEL3 support.

  • Testing/Auditing Server from time to time
  • Ensuring maximum uptime
  • Installing and configuring RAID
  • LVM( Logical volume Manager) Setup
  • Suggesting New technologies to improve uptime and performance
  • write shell script to do task automation
  • and other tasks

If you have new server then we will install DirectAdmin and setup the server.

new server setup

New Server Setup

If you have a new server then we will install DirectAdmin control panel on it and configure it from scratch making it ready to use for you hosting.

sever security audit

Security Audit

RhHunter and Chkrootkit rootkit scanner will be installed and configured to perform nightly security audits to ensure the server is safe and protected from intrusions and hackers trying to gain access to the server. The softwares will scan the server for rootkits, worms and LKMs and are regularly updated.

server security

Server Security

We can install below modules on the server to increase the security on the server. It will be installed on request.

  • mod security – Block Web based attacks like SQL injection etc.
  • mod_evasive – DOS, DDOS, and brute force detection and suppression for Apache
  • PHP SuHosin – PHP Hardening and Security module
  • DNS Hardening – Hide DNS Version and disable DNS recursion
  • FTP, HTTP file upload Scan – Pure-ftp and Apache will be configured to scan all uploaded files using ClamAV. This will highly reduce the risk of virus files being uploaded to your server.
unlimited server administration time

Unlimited Server Administration Time

We don’t limit the number of hours that we work on your server. You can open any number of tickets and we are going to resolve all.

test

LiteSpeed Support

LiteSpeed Web Server is the leading high-performance, high-scalability web server. It is a commercial product by LiteSpeedTech.com. Our Server Management Service includes LiteSpeed Server Support at no cost.

3rd party software installation

Software Installation

We will install following 3rd party software on request. FFmpeg, Mplayer, Mencoder, Flvtool2, ImageMagick, Simple Scripts, Sitebuilder, PHP and Perl modules. If you have any other custom requirement then please contact us before signup.

server log monitoring

Server Log Monitoring

  • Server logs will be monitored and correct solutions will be applied.
  • If any service has problem we will fix it.
monthly tasks

Monthly Tasks

Below tasks will be performed on request only.

  • Clean logs every month
  • Complete server scan every month for vulnerability
  • Update your server every month ( manual update including kernel )
  • Unlimited support tickets
Discounts are available on additional servers. Contact our sales department here or email us on sales{a}servertechsupport.com