DirectAdmin is an easy to use control panel. DirectAdmin is programmed to be the fastest running control panel available. DirectAdmin avoids downtime by automatically recovering from crashes. Server Tech Support provides 24/7 support for servers running DirectAdmin under this DirectAdmin Server Management Service.
DirectAdmin Server Management, Administration, DirectAdmin Support & Monitoring
Let your server be CentOS, Fedora, FreeBSD, Debian or RHEL Our experts are available 24×7 to provide you top class service at the lowest prices possible. Below are some of the main features included in the our DirectAdmin management Service.
Your server will be monitored 24x7x365 at every 10 minutes interval.
System Integrity Monitor(SIM)
It auto restart the services if they are down to ensure maximum uptime.(Optional)
We provide 24/7 unlimited support tickets. No Server issue come with prior notice, that’s why our DirectAdmin Experts are available 24x7x365 to resolve all your server issues
1 hour Response Time Guarantee
Statistically 90% of the tickets are responded within 30 minutes
24 hour Resolution Time Guarantee
Statistically 95% of the tickets are resolved within 4 hours.
- Daily/Weekly DirectAdmin updates
- Apache,PHP Upgrade and downgrade
- Backup Configuration
- Nameserver Setup
- Backup Restoration
- Disk space issues
- SSL Installation
- DNS Editing
- Mail Server Setup (exim + courier-imap/dovecot)
- FTP Server Setup (pure-ftpd/pro-ftpd)
- Google Apps Setup (DNS)
- Apache Optimization – Apache performance optimization by tweaking settings.
- PHP Configuration – Widely used PHP modules will be enabled for maximum compatibility.
- MySQL Optimization – MySQL performance Optimization using my.cnf and enabling query caching.
- PHP Caching – Optimizes PHP performance through Xcache/Eaccelerator/Memcache script caching.
- Monitoring Apps – We will install MyTOP, Iptraf, and Iftop utilities to easily monitor server performance.
- Process Resource Monitor – monitor and kill processess overloading the server (Optional)
- SPRI ( System Priority ) – control server load(optional)
- CloudFlare Installation
Config Server Firewall (CSF) will be installed and configured to do below things.
- Block large number of connections(on request)
- Report user having large number of process or using high memory
- Alert when a script sends large number of emails
- Suspicious file reporting – reports potential exploit files in /tmp and similar directories
- Alert when load average remains high for more than a particular interval of time
- SYN Flood protection ( on requrest)
- Block countries ( on request)
- Port Scan tracking and blocking
- SSH login notification
- SU login notification
- WHM root access notification
- Block IP’s with multiple failed login
- RedHat Enterprise / CentOS 4.x, 5.x, 6.x (64-bit: 4.1 – 4.5, 5.x, 6.x)
- Debian 4.0, 5.0, 6.0. 64-bit: 5.0, 6.0
- Fedora 7, 8
LEVEL2 and LEVEL3 support.
- Testing/Auditing Server from time to time
- Ensuring maximum uptime
- Installing and configuring RAID
- LVM( Logical volume Manager) Setup
- Suggesting New technologies to improve uptime and performance
- write shell script to do task automation
- and other tasks
If you have new server then we will install DirectAdmin and setup the server.
If you have a new server then we will install DirectAdmin control panel on it and configure it from scratch making it ready to use for you hosting.
RhHunter and Chkrootkit rootkit scanner will be installed and configured to perform nightly security audits to ensure the server is safe and protected from intrusions and hackers trying to gain access to the server. The softwares will scan the server for rootkits, worms and LKMs and are regularly updated.
We can install below modules on the server to increase the security on the server. It will be installed on request.
- mod security – Block Web based attacks like SQL injection etc.
- mod_evasive – DOS, DDOS, and brute force detection and suppression for Apache
- PHP SuHosin – PHP Hardening and Security module
- DNS Hardening – Hide DNS Version and disable DNS recursion
- FTP, HTTP file upload Scan – Pure-ftp and Apache will be configured to scan all uploaded files using ClamAV. This will highly reduce the risk of virus files being uploaded to your server.
We don’t limit the number of hours that we work on your server. You can open any number of tickets and we are going to resolve all.
LiteSpeed Web Server is the leading high-performance, high-scalability web server. It is a commercial product by LiteSpeedTech.com. Our Server Management Service includes LiteSpeed Server Support at no cost.
We will install following 3rd party software on request. FFmpeg, Mplayer, Mencoder, Flvtool2, ImageMagick, Simple Scripts, Sitebuilder, PHP and Perl modules. If you have any other custom requirement then please contact us before signup.
- Server logs will be monitored and correct solutions will be applied.
- If any service has problem we will fix it.
Below tasks will be performed on request only.
- Clean logs every month
- Complete server scan every month for vulnerability
- Update your server every month ( manual update including kernel )
- Unlimited support tickets